Legal
Privacy Policy
Last updated: July 2026. This Privacy Policy explains how TCO Wellness("we", "us") collects, uses, and safeguards your information when you visit tcowellness.com or use our services.
Information we collect
- Information you provide: your name, email, phone (optional), and any message details you submit through our contact or intake forms.
- Health information:if you choose to move forward after a consultation, you'll complete a medical history form. That information is used solely to enable review by an independent licensed physician and, if therapy is prescribed, fulfillment by our licensed pharmacy partner. We treat it with heightened care and never use it for marketing.
- Payment information: when you pay for a program or consultation, payment is processed securely by our payment processor. We do not store your full card details on our servers.
- Scheduling information: if you book a call, limited details are processed by our scheduling provider.
- Usage data: basic, privacy-respecting analytics about how the site is used.
How we use your information
- To respond to your inquiries and deliver our services.
- To process payments and schedule consultations.
- To send service-related communications.
- To improve our website and offerings.
Third-party services
We rely on trusted providers to operate, including our payment processor, email and scheduling tools, and hosting provider — each processes data under its own privacy policy. Your medical history is shared only with the independent licensed physician reviewing your care and, when therapy is prescribed, the licensed 503A compounding pharmacy fulfilling your order.
Your choices
You may request access to, correction of, or deletion of your personal information at any time by emailing support@tcowellness.com. We do not sell your personal information.
Data retention & security
We keep personal information only as long as necessary and use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
Contact
Questions about this policy? Email support@tcowellness.com.